FACE TO FACE FUNDRAISING

Foodbank NSW & ACT uses face to face fundraisers across NSW and the ACT to gain new supporters. You may have had one of our fundraisers knock on your door or meet you in a shopping centre to have a conversation with you about the reality of food insecurity in Australia and Foodbank’s programs to fight hunger

Why do we use fundraisers?

By using fundraisers, it is an extremely cost effective way for us to fundraise and inspire new supporters about our work. Our fundraisers get to have important conversations with people and educate them about the face of hunger in Australia and what they can do to help out. By engaging with people face to face we are able to answer questions about our programs and food insecurity that many wouldn’t otherwise have a chance to ask! We continuously monitor our fundraiser’s activity to ensure it is as cost effective as possible.

How can I tell if they are a legitimate fundraiser?

All of our fundraisers will have a Foodbank branded T-shirt and a lanyard with their identification on them to show they are a registered fundraiser.

When are they allowed to come to my door?

Our fundraisers work Monday – Friday between 10am and 8pm, and Saturday’s and some Public Holidays from 10am to 6pm. They will not come to your house outside of these hours.

Where are the fundraisers at the moment?

We understand that you want to be sure that the fundraiser at your door is authorised to be there fundraising at the moment. Below is a list of locations that our fundraisers will be at this week 1st March 2021 – 6th March 2021

  • Birrong
  • Chester Hill
  • Clemton Park
  • Granville
  • Kingsgrove
  • Meadowbank
  • Middleton Grange
  • North Parramatta
  • Potts Hill
  • Riverwood
  • Ropes Crossing
  • Sans Souci
  • South Granville
  • Telopea

If you are still unsure about the legitimacy of any fundraiser or whether they should be in your area, feel free to give us a ring on (02) 9756 3099 and select option 2.

What precautions are they taking to stay COVID-19 safe?

At Foodbank NSW & ACT we take COVID-19 safety very seriously, and instruct our fundraisers to do a number of things to keep both themselves and you safe while fundraising. All of our precautions are in line with the Public Fundraising Regulatory Association’s COVID-19 guidelines.

  • Fundraisers will lay down a 1.5m long mat and not cross this threshold to make sure you are both physically distanced in accordance with public health guidelines
  • Fundraisers will offer to wear a mask during the interaction

 

Is the information I give secure?

Yes! We take you’re the security of your personal data very seriously. All the information you give to our fundraisers is entered directly into our encrypted software to collect your payment information in a secure way. No information is saved on their tablet.

Direct debit is one of the most secure ways you can give to us. After you sign up to donate you will receive a verification call to confirm all your details are correct.

If you still have any questions or concerns you can have a read of our privacy policy for more information.

Can I make cash or one off donations with fundraisers?

For the safety of our fundraisers, they are not able to accept cash donations while at your door.

If you would like to make a one off donation you can do so here.

If you have any further questions or concerns, you can contact our Donor Care team at (02) 9756 3099 between 9am and 5pm Monday-Friday.