About Foodbank Membership

Who is eligible for Membership?

To become a customer member of Foodbank SA & NT, community support agencies must be accredited not-for-profit organisations, actively involved in (or planning to begin) food relief efforts to support South Australians and Territorians in need, and hold current public and product liability insurance.

Benefits of Membership

Customer membership of Foodbank SA & NT provides many benefits to community support agencies:

  • All customer members have equal access to Foodbank SA & NT, regardless of size, philosophy or affiliation.
  • Savings on food costs, made possible through Foodbank SA & NT, enable customer-members to direct those resources to other areas of high need.
  • Food collection and storage costs are reduced for customer members.
  • Customer members gain access to a wide range of nutritious food, sourced from one convenient location.
Distribution to recipients becomes more efficient through the regular and dependable supply;
  • Availability of pre-packed food hampers.
  • Access to our warehouse distribution center, food hubs, and food delivery service.
  • Free fruit & vegetables and bread.
  • Online ordering and delivery service (delivery fee applies).

Applying for Customer Membership

If you meet the above eligibility criteria you will need to complete a Customer Membership Agreement form and forward this to our office with a copy of your insurance policy or certificate of currency. Please include details on how you will be using the food supplied e.g. meals center, emergency relief, the school breakfast program.

Membership Cost

There is no membership cost.

Agency Membership

Become a customer member of Foodbank online ordering of food

If your application is approved you will receive a welcome letter, ID cards and instructions on how to place your orders with Foodbank SA & NT. You will also receive a User ID and password for online ordering.

The Foodbank web ordering system can be accessed from most web browsers and is designed to be straightforward and easy to use. You can also order using a browser on a mobile phone or tablet.

This will enable you to order all food products from our warehouse.

Other support provided

Food Hubs

All community support agencies can source food hub vouchers for their clients, that can be redeemed at our hubs. No prepayment required. Our food hubs look like a mini supermarket. They work on a voucher system (either “Agency Pays” or “Customer Pays”). We currently have hubs in Alice Springs, Ceduna, Christies Beach, Darwin, Davoren Park, Mt Gambier, Murray Bridge, St Marys, Woodville and Whyalla.

Meal Packs

Pre-packaged meal packs (which include recipes) to serve a family of four can now be ordered. Four varieties are available.

Everyday Hampers

Foodbank has pre-packed hampers available in small, medium and large sizes. These hampers include a wide range of staple foods and other grocery items – all are non-perishable products. Welfare agency members can order these hampers through our web ordering system.

Warehouse Information

Foodbank currently has warehouse Distribution Centres at Edwardstown, Alice Springs, Darwin, Mt Gambier, Riverland and Whyalla. The address, phone number and email address for each site will be included on your Foodbank Agreement Form.