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Join the Foodbank Family

We are always on the lookout for dedicated people
to join the fight against hunger.

Benefits of working at Foodbank

Being a part of the team at the largest food relief charity in the country! You’ll be helping to put food on the table for many vulnerable Aussies, and helping supply over 21 million meals a year.
Our values – Respect, Compassion, Integrity, Collaboration, Responsibility
Access to NFP salary packaging options and employee assistance program.
Work with a variety of stakeholders who are all passionate about ending hunger.
Work for an organisation that has a direct impact on helping and improving the community.

CURRENT VACANCIES

Community Engagement & Impact Team Leader

Are you passionate about making a real difference in people’s lives? Do you thrive in leadership roles that drive meaningful change? Foodbank NSW & ACT is looking for a Community Impact and Engagement Team Leader to spearhead initiatives that strengthen partnerships, enhance food relief efforts, and support disaster response programs.

Your Role & Impact

As the Community Impact and Engagement Team Leader, your key responsibilities will include:

Leading, coaching and supporting a small, passionate team of Community Engagement Coordinators
Designing and delivering engagement strategies that are inclusive, community-led, and impactful
Building trusted partnerships with local councils, schools, government representatives, First Nations groups, and multicultural communities
Representing Foodbank at community events and stakeholder meetings across NSW and ACT
Coordinating and supporting the delivery of the School Breakfast 4 Health Program
Collaborating internally with Fundraising, Support Services and Operations teams to align activities
Leading community outreach efforts during natural disasters and emergencies
Monitoring engagement activities and reporting on reach, impact and areas for improvement

What are we looking for?

Experience leading community engagement, outreach or partnership programs within not-for-profit or community services – ideally with knowledge of food relief programs
Demonstrated ability to build and maintain relationships with community organisations, schools, government, and culturally diverse communities
Experience in leading and motivating teams, with a strong focus on collaboration, inclusion, and assisting with professional development
Strong experience leading projects from start to finish with the ability to manage multiple priorities and deliver outcomes in dynamic environments.
Excellent communication and interpersonal skills, with confidence in public speaking and community representation
A data-informed mindset, with experience in using insights to shape strategy and measure impact
A commitment to Foodbank’s vision and mission, supporting communities across NSW and the ACT
A valid driver’s licence and willingness to travel across NSW and ACT at least once every 6 weeks and more frequently at short notice during natural disasters

Ready to Make an Impact?

If you’re a motivated leader looking to drive real change, we’d love to hear from you! Apply now and be part of a team that’s transforming lives through food relief and community support.

Apply Now

Individual Giving Manager

Are you passionate about building meaningful connections and driving sustainable growth in donor engagement? Foodbank NSW & ACT is looking for an Individual Giving Manager – Growth & Retention to lead strategic initiatives that enhance donor relationships, increase lifetime value, and strengthen our mission to fight food insecurity.

Your Role & Impact

As the Individual Giving Manager, your key responsibilities will include:

Develop and implement a robust donor retention strategy with defined KPIs to boost loyalty, lifetime value, and satisfaction, across the IG program, with a focus on Regular Giving.
Design and refine donor journeys featuring timely, personalised engagement.
Collaborate with Marketing & Communications to produce high-quality stewardship materials (e.g. impact reports, donor recognition).
Actively reduce donor attrition using engagement tactics, feedback loops, and reactivation efforts.
Leverage data to test and enhance campaigns and donor journeys.
Streamline processes for improved donor experience and efficiency.
Lead appeals in partnership with agencies, focusing on donor retention.
Coordinate internal and external stakeholders to deliver integrated, multi-channel engagement and repeat giving campaigns.
Manage and support the Regular Giving Administrator, emphasising program improvement and donor retention.
Monitor key metrics and report performance.

What we're looking for?

Previous experience in an Individual Giving, Regular Giving and Retention.
Experience in implementing acquisition, retention, and stewardship strategies to meet fundraising goals.
Demonstrated experience in planning and implementing regular giving strategies and activities in collaboration with suppliers.
Able to develop key messaging for digital, web, and direct mail campaigns.
Demonstrated experience in managing projects with a well-developed analytical, problem-solving solving and decision-making skillset.
Ability to establish relationships with stakeholders to support successful fundraising programs.
Experience in providing campaign updates and evaluating performance.
Ability to manage the data with a strong attention to detail.
Strong written and verbal communication skills.
Confidence to work with a high degree of autonomy and accountability.
A genuine passion and commitment to Foodbank NSW & ACT’s vision and values, to end hunger.