Protecting your privacy is of paramount importance to us. We value the privacy of all our stakeholders as well as the communities we serve.
Foodbank Victoria is committed to using personal information responsibly. We are guided by the Australian Privacy Principles, as well as the codes that we adhere to.
Foodbank Victoria collects your personal information to process donations, issue tax receipts and to send you updates. For these purposes, your information may be shared with trusted third parties and our service providers (and their directors, servants and agents), either in Australia or overseas. Failure to provide personal information may result in Foodbank Victoria being unable to provide you with certain information and offers.
Occasionally we allow like-minded organisations to contact you with information that may be of interest to you, including some organisations located outside Australia. Those organisations allow us to do the same and this way we can reach more people with vital information. Please advise us if you do not want to receive communications from other organisations.
Please follow the link here to download a copy of our Donor Privacy Statement.
If you have a question or a complaint about how we manage your personal information or would like to know more, you can contact Foodbank Victoria’s Privacy Officer:
If you’ve made a complaint, the Fundraising and Communications Team or Privacy Officer will acknowledge that your complaint has been received, provide you with their contact details and give you an estimate of when they can update you on the status of your complaint.