Our new Impact Framework:

Building a community-led, data-driven response to food insecurity

At Foodbank NSW & ACT, we’re proud to work alongside more than 700 Community Partners and over 900 schools to ensure people facing hunger can access the food they need.

Our purpose is simple: to source food and make it accessible to those who are going without across NSW and the ACT.

As demand for food relief continues to grow significantly, our ability to provide access to food and grocery items across NSW and the ACT has never been more important. It’s crucial that we can develop a framework that enables us to understand the needs of our communities, underpinned by strong data and insights which will enable us to get food where it’s needed most.

Thanks to Paul Ramsay Foundation, we recently embarked on a project to develop an impact measurement framework to support this work.

Developed in conjunction with Seer Data and Social Outcomes, this project will equip Foodbank NSW & ACT with the tools, evidence, and shared understanding needed to better identify what’s working, where needs are changing, and how we can continue to improve our services across the state and territory.

At the heart of this work is the development of a practical Impact Framework, which will help us:

  • Define what drives change across Foodbank NSW & ACT and the communities we serve. 
  • Measure what matters by connecting our internal data systems, alongside new, community-informed sources of outcomes data. 
  • Improve our programs through clearer insights into what’s working and where support is most needed. 
  • Strengthen our storytelling by combining data with real community narratives that build trust and attract investment.

By working closely with community partners, partner schools and our team, this project will lay the foundations for a more coordinated, evidence based food relief system. We recently kicked off this exciting project by inviting representatives from our Community Partners and Schools to a workshop, including Bonnyrigg High School. Toongabbie East Public School, Lifehouse Care, Survivors R Us, Carevan Blacktown and Hawkesbury Helping Hands.

Facilitated by Social Outcomes, the workshop focused on developing:

  • A shared language for impact 
  • A clear Theory of Change 
  • The outcomes that matter most 
  • Meaningful ways to embed community voice 
  • The data and stories we need to keep learning and improving over time

“This work marks an important step forward for Foodbank NSW & ACT,”

“With support from the Paul Ramsay Foundation, we are strengthening our ability to track and measure the impact of rising food insecurity today and responding with community focused solutions that are informed by strong data

“Our workshop with Social Outcomes provided our team and community partners with the opportunity to develop our Theory of Change which will underpin everything we do. Thank you to Paul Ramsay Foundation for enabling Foodbank to conduct this important work.”

Jennifer Birks

Chief Marketing, Fundraising and Development Officer of Foodbank NSW & ACT

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