OUR PARTNERSHIPS TEAM

To find out how you can partner with us please contact our partnerships team today.

VICTORIAN Partnerships
Elisa Dillon

Partnerships & Philanthropy Manager

For Victorian partnership enquiries

P: 03 9362 8343

M: 0439 057 648

E:

NATIONAL Partnerships
Brendon Smyth

General Manager – National Partnerships, Foodbank Australia

For all national partnership enquiries

M: 0421670515

E: brendon@foodbank.org.au

Cause-related marketing

Did you know 57% of consumers’ purchasing decisions are belief-based? Shoppers are simply buying or boycotting brands based on its social or political values. Partnering your brand with Foodbank offers many benefits. It can set you apart from similar brands in a crowded market, it can fuel sales, it shows commitment to social responsibility and, importantly, it makes an impact – helping Foodbank to deliver more food to more Australians in need.

With food waste increasingly in the spotlight and the issue of food insecurity gaining national momentum, there has never been a better time to partner with Foodbank and show commitment to ending hunger in Australia.

Cause-related marketing is an easy, engaging and powerful way to support Foodbank by engaging existing and potential consumers with your brand. To find out more, take a look at some of our past cause-related marketing campaigns.

Get in touch with our Partnerships Team to discuss how a cause-related marketing initiative with Foodbank can work with your organisation by calling 9362 8343 or emailing partnerships@foodbankvictoria.org.au, or find out more about partnering with Foodbank here.

Our supporters

Become a financial partner

Our mission is to deliver the most food to the most Australians in need in the most efficient and effective way, and funding is essential to enabling Foodbank to continue to deliver on this. With efficiencies across our food partners’ supply chains, we increasingly need to find creative solutions to meet the ongoing and growing need for food relief in our country, and the reality is that we require funds to do this.

Fortunately, through our fantastic relationships across the food and grocery sector we are able to stretch every dollar donated with Foodbank; nationally we are able to turn every $1 into 2 meals.

As a financial partner, we will work with you to tailor a partnership that is mutually beneficial and includes access to unique partner benefits. These benefits can include volunteering and other staff engagement opportunities, a Foodbank speaker at a major event/meeting, access to our research reports, case studies and impact updates to share with your team.

Is your organisation able to help contribute financially to help fight hunger in Australia? We’d love to hear from you! Get in touch with our partnerships team today to discuss.

Want to become a partner?

Get in touch with our partnerships team by calling 9362 8343 or emailing partnerships@foodbankvictoria.org.au.

Our supporters

PRIVACY

Foodbank Victoria Privacy Policy

Purpose

Your privacy is of paramount importance to Foodbank Victoria (‘FBV’ / ‘we’ / ‘us’). We are committed to providing quality services to all FBV clients and stakeholders, whilst maintaining our obligations in respect of the responsible handling, use and storage of all Personal Information collected.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act) and are committed to acting in accordance with our obligations under applicable privacy legislation. The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissions at oaic.gov.au.

This policy explains how and why we collect, use, hold and disclose your personal information, including how we take reasonable steps to keep personal information secure. You consent to us collecting, holding, using and disclosing your personal information in accordance with this policy and the APPs.

In addition to the information handling practices outlined in this privacy policy, FBV ensures transparency about the way it handles personal information and the reasons why it is collected. We want to ensure that all information is collected with your consent.

The primary purpose for collecting personal information as defined in this policy and under the APPs (Personal Information) from you is in order for us to provide a complete service and/or product experience and to ensure that we are able to maintain a productive relationship with you.

Please note that employee records held by FBV are exempt from the APPs and are not covered by this Policy.

1. What is Personal Information?

Personal Information is any information or an opinion about an identified individual, or an individual who can be reasonably identified, from the information or opinion. Examples of Personal Information include names, addresses, email addresses, phone and facsimile numbers.

Information or an opinion may be Personal Information regardless of whether it is true.

2. What Personal Information do we collect and hold?

The type of Personal Information collected will depend on the nature of our engagement with you. Generally, we collect Personal Information about you and your interactions with us. The kinds of Personal Information we may collect from you includes the following:

  • Solicited and unsolicited personal details, such as name, age, gender and date of birth.
  • Your business contact information.
  • Contact details, such as email address, postal address, and phone number.
  • Payment information for donations, such as credit card details.
  • Details of enquiries or complaints you make.
  • Your photographic image where you have attended a FBV event and you have been photographed.
  • Information to assist with demographic analysis where this information will assist us to develop future programmes, including country of birth, ethnicity, location of residence.
  • Information needed for Food safety / Allergen /Menu Preference purposes, including any allergies you may have or any other dietary requirements.
  • Information relating to any planned donations or bequests, including bank account, executors of your will, next of kin.

We may collect information about how you access, use and interact with our website. We do this by using a range of tools such as Google Analytics. This information may include:

(a) the location from which you have come to the site and the pages you have visited, length of visit, and viewed pages; and

(b) technical data, which may include IP address, the types of devices you are using to access the website, device attributes, browser type, language and operating system.

While this data is mostly anonymous, sometimes we will connect it to you, for instance in personalising a webpage, or prefilling a form with your details.

We use cookies on our website. A cookie is a small text file that the website may place on your device to store information. We may use persistent cookies (which remain on your computer even after you close your browser) to store information that may speed up your use of our website for any of your future visits to the website. We may also use session cookies (which no longer remain after you end your browsing session) to help manage the display and presentation of information on the website. You may refuse to use cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of the website.

3. How do we collect your information?

The personal information that FBV collects depends on the service, product, activity, or program you are participating in. The sections below outline how FBV may collect information, the type of information we collect and how we use that information depending on the way you interact with FBV.

The type of Personal Information collected may be collected from various sources including:

  • from you directly;
  • from your use of our products, including online site and computer; and
  • from outside sources or third

This may include when you:

  • make a donation;
  • email us, call us or visit us (in person or online);
  • visit our website and through our associated computer systems and platforms;
  • use your internet/website;
  • volunteer with us, apply for a position with us, fundraise for us, or are in receipt of our assistance;
  • fill out a form provided to you e. visitor check in;
  • contact us via social media;
  • sign up to receive our newsletter;
  • complete an online form or survey; or
  • through participation in fundraising programs including via online platforms, online, mail or in-person merchandise sales, tele-fundraising, and paper/online forms completed by you at special events held by FBV.

We will collect your personal information directly from you whenever you interact with us, unless it is unreasonable or impracticable to do so.

Where it is unreasonable or impracticable to collect information from you, we may collect information from third parties such as:

(a) charity partners;

(b) schools;

(c) organisations that conduct background checks.

We don’t guarantee website links or policy of authorised third parties.

Where we are provided with information by third parties we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

When we collect Personal Information we will, where appropriate and where possible, inform you of how and why we are collecting the information and the intended purposes for which it has been collected.

4. Why do we collect, hold and use your personal information?

We collect, hold and use your Personal Information for the primary purpose of carrying out our key function as Australia’s largest food relief organisation, including:

(a) enabling you to donate to FBV and be issued with appropriate tax receipts;

(b) providing you, your school or relevant charity partner with food relief services, and managing our relationship with you;

(c) marketing, including informing you of an upcoming event, donation drive or relief call out;

(d) enabling you to work or volunteer with us;

(e) contacting you, for example, to respond to your queries or complaints, or if we need to tell you something important;

(f) complying with our legal obligations and assist government and law enforcement agencies or regulators; or

(g) identifying and telling you about things that we think may be of interest to you.

If you do not provide us with your Personal Information, we may not be able to provide you, or the organisation you represent, with our food relief services, communicate with you or respond to your enquiries.

We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

5. Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

(a) For the primary purpose for which it was obtained;

(b) For a secondary purpose that is directly related to the primary purpose; or

(c) With your consent, or where required or authorised by law.

6. Anonymity

Wherever it is lawful and practicable, persons have the option of not identifying themselves or using a pseudonym when entering into transactions with us.

7. How do we store and hold your personal information?

We store most information about you in computer systems and databases operated by either us or our external service providers, who also operate in accordance with the APPs and Privacy Act. Some information about you is recorded in paper files that we store securely in accordance with our obligations under the Privacy Act.

We implement and maintain processes and security measures to protect Personal Information which we hold from misuse, interference or loss, and from unauthorised access, modification or disclosure.

These processes and systems include:

(a) the use of identity and access management technologies to control access to systems on which information is processed and stored;

(b) requiring all Team Members to comply with internal information security policies and keep information secure;

(c) requiring all Team Members to complete training about information security; and

(d) monitoring and regularly reviewing our practices against our own policies and against industry best practice.

We will also take reasonable steps to destroy or de-identify personal information once we no longer require it for the purposes for which it was collected or for any secondary purpose permitted under the APPs.

8. Who do we disclose your personal information to, and why?

We will only use and disclose your Personal Information for the purposes for which you provide it.

We may disclose your Personal Information in a number of circumstances including but not limited to:

  • our staff or staff of our associated entities, so that your enquiry, donation or account can be properly and adequately established, processed and handled;
  • other FBV associated or third party entities (local and international), where you have consented, so that we can carry out our key function as Australia’s largest food relief organisation, or for any of the purposes outlined in section 5 above; and
  • external service providers so that they may perform services for us or on our behalf, for example, for the purposes of the third party conducting a background check on you.

We may also disclose your personal information to others where:

(a) we are required or authorised by law to do so;

(b) you may have expressly consented to the disclosure or the consent may be reasonably inferred from the circumstances; or

(c) we are otherwise permitted to disclose the information under the Privacy Act.

Should your Personal Information be disclosed by us, it will be done so only in accordance with and to the extent required by the law. When your Personal Information is disclosed by us we will, where appropriate and reasonable, inform you of how and why the Personal Information has been disclosed, to whom it has been disclosed and the type of Personal Information disclosed.

By providing us with your Personal Information you are consenting to the disclosure of this Personal Information by us, for the primary purposes for which it was provided and obtained.

9. Security

The security of your Personal Information is very important to us.

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

Your Personal Information may be disclosed by us to an associated international entity or international third party for the primary purposes for which it was collected or a secondary purpose closely connected to the primary purpose. It is not practicable to list all the locations where the third party recipients of your Personal Information ,may be located, but those countries may include New Zealand, United Kingdom, Singapore, Canada, United States of America.

If your Personal Information is disclosed to an international entity or third party, we will, as required by law, ensure your privacy rights are adequately protected by organisational, technical, contractual and/or other lawful means.

We will take all reasonable steps necessary to protect your personally identifiable information as it is transmitted from your computer to our website and then once it is being used on one of our electronic platforms. However, you should keep in mind that the transmission of information over the Internet is not completely secure or error-free, so please carefully consider the information you send online.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to safely destroy or permanently de-identify your Personal Information.

However, most of the Personal Information is or will be stored in files which will be kept by us for a minimum of seven (7) years, during which time the Personal Information will continue to be protected by the principles outlined in this Privacy Policy.

10. Do we use your personal information for marketing?

Where we have obtained your consent to do so, or in circumstances where you would reasonably expect that your personal information would be used or disclosed for this purpose, we may use your Personal Information for fundraising and marketing purposes and contact you from time to time to let you know of FBV events, to register to donate, and let you know of the work FBV is doing that we believe may interest you. Any information collected and handled for fundraising and marketing purposes will be done so in accordance with the Privacy Act and the APPs.

Where you receive electronic marketing communications from us, you may opt out of receiving further marketing communications by following the opt-out instructions provided in the communication.

11. Access to and correction of your personal information

You may access or request correction of the Personal Information that we hold about you by contacting us in writing. Our contact details are set out below at section 14. There are some circumstances in which we are not required to give you access to your Personal Information.

There is no charge for requesting access to your Personal Information, but we may require you to meet our reasonable administrative costs in providing you with access (such as photocopying costs or costs for time spent on collating large amounts of material).

We will respond to your requests to access or correct Personal Information in a reasonable timeframe and will take all reasonable steps to ensure that the Personal Information we hold about you remains accurate and up to date.

You may also request FBV to delete your Personal Information. FBV may not be able to delete you information if it is legally or contractually required to keep your Personal Information.

Please contact info@foodbankvictoria.org.au to request access to, correction or deletion of your personal information. In order to protect your Personal Information, we may require identification from you before releasing any requested information.

12. Complaints

If you have a complaint about the way in which we have handled your Personal Information, including your request for access or correction of your Personal Information, please contact us. Our contact details are set out below at section 14.

We will consider your complaint and determine whether it requires further investigation. We will notify you of the outcome of this investigation and any subsequent internal investigation.

If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (OAIC) (www.oaic.gov.au) for guidance on alternative courses of action which may be available.

13. Contact details

If you have any questions, comments, requests or concerns, please contact FBV at:

14. Changes to this policy

From time to time, we may change our policy on how we handle Personal Information or the types of Personal Information which we hold. Any changes to our policy will be published on our website.

You may obtain a copy of our current policy from our website or by contacting us at the contact details above.

Let’s chat!

Do you need help finding food near you? Want to make a donation, or put your hand up to volunteer? Whatever brings you here – we’re happy to help!

As Foodbank Victoria distributes food through our network of registered charity partners, we’re not able to provide direct to support individuals – but we’re still able to help you find help. Our Find Food page can help you connect with a local service that’s ready to support you.

Look no further! You can find all of our media contacts here.

You can head over to our Partnerships page here for more information and all the right people to talk to.

Head to our Fundraising page to get started or speak to someone in our friendly team.

Foodbank Victoria

4/2 Somerville Road,
Yarraville, 3013
03 9362 8300
info@foodbankvictoria.org.au

Warehouse deliveries:
Monday – Friday
7:30am – 3:00pm

Food drive deliveries:
Monday – Friday
8:00am – 3:00pm

Have a complaint? Find out more: Foodbank Victoria’s Whistleblower policy

Do you need food?

Tell us where you are and we’ll show you where to get help

Find food Powered by Infoxchange

Foodbank across Australia

50 Owen Street,
Glendenning NSW 2761

02 9756 3099
office@foodbanknsw.org.au

Opening Hours
Monday – Friday
8:30am – 4:30pm

179 Beverley Street (off Lytton Road),
Morningside QLD 4170

07 3395 8422
admin@foodbankqld.org.au

Opening Hours
Monday – Friday
7am – 3pm

4/2 Somerville Road
Yarraville VIC 3013

03 9362 8300
info@foodbankvictoria.org.au

Opening Hours

Monday – Friday
9am – 4pm

Have a complaint? Find out more: Foodbank Victoria’s Whistleblower policy

To see complete list of all Foodbank Western Australia branches, ensure WA is selected in You’re viewing Foodbank ‘WA’.

23 Abbott Road
Perth Airport WA 6105

08 9258 9277
wa.info@foodbankwa.org.au

Opening Hours
Monday – Friday
9am – 3pm

To see complete list of all Foodbank South Australia branches, ensure SA is selected in You’re viewing Foodbank ‘SA’.

377A Cross Rd
Edwardstown SA 5039

08 8351 1136
reception@foodbanksa.org.au

Opening Hours
Monday – Friday
8:30am – 4:30pm

22 McKenzie Place, Yarrawonga NT 0830

08 8351 1136
reception@foodbanksa.org.au

Food hub Hours:
Weekdays: 9am-2pm

Office Hours:
Weekdays: 9am – 4.00pm
(Closed public holidays)

Order Collection Hours:
Weekdays: 8am – 1pm
(closed weekends and public holidays)

4-8 Sunmont St,
Derwent Park TAS 7009

03 6274 1052
distribution@foodbanktas.org.au

Opening Hours
Monday – Friday
8:30am – 3pm

Building A, Level 2/11 Talavera Rd, North Ryde NSW 2113

02 9887 4144
admin@foodbank.org.au

This is our national office, please do not donate food here. Please drop off food donations to Foodbank NSW & ACT located at 50 Owen Street, Glendenning.

Opening Hours
Monday – Friday
9am – 5pm

What we do

Ever wondered how Foodbank Victoria gets food to folks who need it most?

To feed thousands of people every day, you need a lot of food – along with a whole team of talented people and partners who are dedicated to sourcing and distributing that food. We’d love to introduce you to the programs that make it all possible!

Foodbank Victoria acts as the fridge and pantry to Victoria’s charity sector, providing for the state’s most trusted charities – including the Salvation Army and Vinnies. Through our network of nearly 500 charity partners across Victoria, we can reach people who need us most, delivering millions of kilos of food and other essentials every year.
Brekkie’s on us thanks to our School Breakfast Clubs Program, delivered in partnership with the Victorian Government. With more than 1,200 local Victorian schools playing their part, our School Breakfast Clubs Program provides free, healthy meals and programs to school kids right across Victoria – offering healthy breakfasts, nutritious lunches, snacks and take-home packs for students in need, and cooking classes for families.
We’re proud to run food programs that help us reach our community directly with the fresh, nutritious food they really need. Our mobile supermarket buses are just like your local supermarket, only on wheels – visiting suburbs right across Melbourne with ingredients to suit the cultural and nutritional needs of our community members, so they can “shop” for the fresh food and groceries they enjoy, for free! Each trip creates an incredible 3,636 meals. Our Farms to Families markets pop up monthly across metro Melbourne and regional Victoria to deliver enough fresh veggies, fruit, bread and milk to last families an entire week after just one shop. All within a warm, welcoming space where our communities can come together and connect.
Our two purpose-build Community Food Centres in Ballarat and Morwell have community at their core. Created in partnership with Vic Government, these centres are designed to celebrate and support our local communities through free food programs, community food markets, veggie gardens, and cooking classes. Thanks to these centres, we can distribute even more fresh, chilled and frozen food to our charity partners throughout these regions, meaning healthy food is there for people who need it. Right where they live. Transforming lives through food.

Watch the Story of Foodbank and see what we do

Get involved

Careers – Our Story

Whether it’s everyday emergencies or in times of crisis, Foodbank Victoria has been providing vital food relief to vulnerable Victorians for 95 years. We deliver food to people who need it in three different ways: in partnership with our charity partners, through schools, and via our regional Community Food Centres.

We don’t do it alone. Every box packed, every meal delivered and every smile shared is made possible by our incredible group of team members and volunteers.

When you join Foodbank Victoria, you’re not just taking a job, you’re joining a mission. A mission to create a more food secure future for all Victorians.

If you’re looking for meaningful work where your impact is real, this is the place to make it happen!

Current Vacancies

Communications Manager – Yarraville

We’re on the lookout for a strategic and creative Communications Manager with loads of energy to help tell our stories – from media and advocacy to content and campaigns that shine a light on the issues we tackle and the lives we impact.

View AdvertisementView Job Description

Food Sourcing Coordinator – Yarraville

Are you passionate about addressing food insecurity, reducing food waste, and supporting communities? As our Food Sourcing Coordinator, you’ll play a vital role in building relationships with food donors to ensure a reliable supply of healthy food.

View AdvertisementView Job Description

Data Analyst – Yarraville

Are you enthusiastic about turning data into insights that drive innovation and real-world impact? We’re looking for a data analyst who can support Foodbank through insightful reporting and data-driven analysis to help inform strategic decisions and improve operational efficiency.

View AdvertisementView Job Description

Our Values

Our Values guide everything we do – from how we show up for each other, to how we support our communities. At FBV, you will find a team that lives and breathes:

Fair is our fare. In our house, the right to say something sits right next to the rite of listening. Everyone is unique but treated the same.

You came here to make a difference, so we better let you do it!

Just because we’re a charity doesn’t mean it comes for free. In everything we do, we put our money where other people’s mouths are. For people to support us, trust is a must.  

It’s how we talk and walk with each other. Top of mind is being kind. It can be learned and earned but never spurned. 

Sounds kinda scary, but if you’ve thought about it, wrought about it and done your best… then you’ve probably nailed this one.

You’re free to be ‘me’, respectfully. We celebrate more than tolerate the many things that make us different but have brought us to the same place. 

Our People

Our people come for a career and stay for the mission!

You will be joining a team of passionate, creative and dedicated individuals who go above and beyond to make a real difference. We champion a diverse and inclusive workplace where everyone can be their authentic self, feel safe, supported, and inspired – all whilst helping us fight for a food secure future for all Victorians.

Our locations span across metro and regional Victoria, including Melbourne CBD, Altona, Brooklyn, Ballarat, and Morwell, but the warmth of our culture is unified across all sites.

Engagement

At Foodbank Victoria, our culture is the backbone of our success. Our culture is a part of who we are, how we work together, and how we interact with the communities we serve.

We believe in open and honest communication and in creating a space for continuous feedback and growth. Each year, we listen closely to our teams through Engagement Surveys – gaining valuable insights into what we’re doing well and where we can grow!

Safety

We are committed to creating a safe work environment where everyone works together to create happy, healthy, and productive workplaces.

Everyone deserves to feel safe and supported at work, and we work hard to ensure that’s the case across all of our sites.

Inclusion & Diversity

At Foodbank Victoria, we celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome.

We promote diversity through hiring practices, our people policies, and training and awareness initiatives.

Learning and Growth

We believe in growing great people, because when our people grow, so does our impact.

At FBV, you will have access to ongoing personal and professional development through structured Plans throughout the year, individual training pathways, and opportunities to stretch your skills and explore your potential. We celebrate achievements, support ongoing development, and create space for continuous improvement.

Reward & Recognition

We see the incredible contribution our people make and recognise the passion, effort, and impact they bring every day – and we make sure it’s recognised and celebrated.

Whether it’s big wins or everyday acts of care and commitment, we ensure we support and recognise our teams’ achievements.

Benefits of working at Foodbank

We know that our people give a lot, and we’re proud to give back through a range of meaningful benefits:

  • Portable Long Service Leave.
  • Paid Parental Leave Benefits – generous benefits above the national minimum.
  • Salary Packaging.
  • Recognition & Years of Service Awards – we celebrate through regular recognition and milestone awards to honour our teams time and impact.
  • Beny Benfits – discounts and benefit available to our teams to provide mental, financial, physical and other benefits.
  • Diversity Council Australia Membership – As a proud member of DCA, our teams have access to a range of free resources to support and promote workplace diversity and inclusion.
  • Employee Assistance Program.
  • Mental Health & Wellbeing Initiatives.

Child Safe Standards

Foodbank Victoria is a child safe organisation and committed to promoting and protecting the safety and wellbeing of children and young people. All team members must uphold our Child Safe Policy.

Code of Conduct

Our Code of Conduct outlines the standard for appropriate ethical and professional behaviour and conduct required of all directors, employees and volunteers of Foodbank Victoria. You can view Foodbank Victoria’s Code of Conduct here.

Meet our Charity Partners

Right across the state, our charity partners are working hard to provide food relief to Victorians in need. With food from Foodbank, our partners run a range of food relief programs such as emergency hampers, community pantries, soup vans and dining rooms.

Each of our 500 charity partners has a unique story to tell. Read on to learn more about how our partners are supporting their local communities.

Our generous supporters and donors

Foodbank relies on an amazing network of local, state and national partners to end hunger.

We truly value all our generous supporters and donors. There are many ways your organisation can support the work we do. We’d love to hear from you, so get in touch with our partnerships team today!

Our Victorian supporters and donors

We couldn’t help everyone without the help of our generous financial and in-kind supporters


Our national donors

Foodbank receives food and grocery donations from over 1,800 companies around the country, from multi-national corporations to small local businesses.