Community Partner Story

Nexus Care – Craigslea State School

Every Wednesday morning, before the school grounds come fully to life, Nexus Care sets up a small but powerful School Breakfast Program at a Brisbane school. As a Foodbank Queensland Community Partner, they run a weekly Brekky Club, one morning dedicated entirely to welcoming children with food, fun and genuine connections.

For many students, Wednesday has become the day they look forward to most. It’s a morning that begins with the smell of toast, the hum of friendly chatter, and the comforting presence of volunteers and school staff who know their names and care about their wellbeing. The Brekky Club isn’t just about providing a meal; it’s about creating a moment of calm and belonging in an otherwise busy school week.

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And because Brekky Club draws children in so naturally, it has helped the school identify families who are doing it tough and might otherwise slip under the radar. “As a Chappy, Brekky Club has helped me identify students who need extra food support. I can follow up and make sure they have access to food such as the Foodbank hampers for the holidays.” Sometimes the smallest offering, a piece of toast, becomes a lifeline. As Marlene puts it, “A single piece of toast at breakfast has opened the door to feeding whole families and communities.”

She recalls one Wednesday that changed everything for a student.

“One morning really stood out this year. A student kept coming and going, so I checked in with him. He told me, ‘I usually have food till a Wednesday.’ Food till Wednesday? Brekky Club created the moment for that conversation – where I could say that’s not okay. Now he has food parcels, and we’ve been able to support his whole family. The School Breakfast Program was the gateway.”

For many young people, one morning a week is enough to feel connected. As Marlene shared, “I feel like food brings our young people together in a powerful way.”

The volunteers who show up each Wednesday understand this deeply. Their presence is consistent, friendly, and full of heart. “The mentoring that happens is such a gift. Yes, it starts with the food- but without the food, the mentoring wouldn’t happen,” Marlene said.

Simeon, who has been volunteering since 2013, says the highlight of every Wednesday is “seeing all the kids walk away from the breaky not going hungry and ready for the day ahead.”

For volunteer Tim, the magic lies in being part of the whole school community. He loves, “engaging with the entirety of the school community,” and treasures the moments when students stay just to talk. “Some of the kids will come into the school and they won’t have breakfast so, giving them food, being able to serve them. Making them feel seen as well. Some of these kids will be here for like 20 to 30 minutes just speaking to you. That’ll be the highlight of their week.”

For hundreds of students, one morning a week makes all the difference. Each Wednesday, Nexus Care’s Brekky Club creates a space where every child feels welcome and where breakfast becomes a doorway to belonging, support and a brighter day ahead. 

Hunger crisis deepens, now affecting 480,000 Queensland households

5 November 2025


There’s been a significant increase in the number of Queensland households experiencing hunger – with 22% now going without meals, up from 19% the year before.

There are now nearly 480,000 households in Queensland experiencing hunger, an increase in 81,600 households since last years report was released. That’s the equivalent of all the households in the Gold Coast and the Sunshine Coast experiencing hunger.

Foodbank Queensland CEO Jess Watkinson said the figures were alarming and showed severe food insecurity – households going hungry, skipping meals or going days without eating – was a growing concern.

“The Foodbank Hunger Report highlights that hunger is affecting Queenslanders across all walks of life,” said Ms Watkinson.

“Your neighbour, your workmate or your classmate may be skipping meals, because they simply can’t afford to eat.”

Ms Watkinson pointed out that 56% of households including someone with a disability or health issue are now experiencing hunger; up from 44% last year.

“These households are forced to make the impossible decision between paying bills, buying medicine or putting food on the table.”

The Hunger Report will be launched in Queensland at The Y Cannon Hill Community Centre, which provides food support to up to 200 people every week.

Wendy Blackmon, Centre Coordinator, said the need has never been greater.

“We are seeing more and more employed Queenslanders, who have a mortgage or rent, reach out for assistance. This is because of the increase in cost of goods, rents and interest rates over the past few years,” said Ms Blackmon.

The Hunger Report found 31% of Queensland mortgage holders, and 50% of renting households are experiencing food insecurity. Despite a focus on reducing the cost of living, 91% of respondents reported the cost of living as the biggest driver of their food insecurity.

“We know from the QCOSS Community Data Profiles that food was the most frequently searched support needed – nearly twice as common as housing,” said Ms Watkinson.

“With the median rent currently at $600 per week, the impact on household budgets, and their capacity to purchase nutritious food is significant. If you add just one unplanned bill into the mix, you will often have a very small amount of money leftover for food, and you may need to access food relief just to have enough food to get you through.

“And we know that all the food relief services combined are only meeting 37% of the need.”

Foodbank Queensland provides food relief through their network of 350 Members, and also provides School Breakfast Programs, which play a crucial role in supporting children’s health, learning and wellbeing, especially for those facing food insecurity. Providing breakfasts in schools allows children to access food to start their day, and takes one meal pressure off families.

Foodbank Queensland has a waitlist of schools and will roll out an extra 100 School Breakfast Programs across the state this financial year, ensuring more students start their day nourished and ready to learn.  

Community Partner Story

St Pete’s Pantry

In the heart of Wynnum, St Pete’s Pantry has grown into a vibrant community hub offering wraparound services for people doing it tough. What began as a small shelf stocked with basic tinned food has transformed into a centre that provides free food hampers, a breakfast club, housing and placement support, free haircuts, a thrift shop, and even access to showers and laundry facilities. But above all, St Pete’s Pantry is a welcoming place where people can find comfort, connection, and a supportive community.

Rhonda, the Pantry Coordinator, explains that the team puts careful thought into the food they provide. “ We give that out with pasta, pasta sauce and more so they can make a full meal.”

On Monday mornings, the hall comes alive with the smell of toasted sandwiches and freshly brewed tea and coffee for the weekly breakfast club. Around 40 to 50 people gather, not just for a meal, but also to access other essential services and connect with one another. Food hampers are then available on Mondays and Wednesdays, ensuring people leave with more than just food – they leave with a sense of care.

Rhonda describes how they tailor their support to meet the unique challenges of their community. “ We’re interested in the basics. We give out a meal here on a Monday, which is breakfast. After that Monday and Wednesday, we hand out food parcels. There’s cans of baked beans, cans of spaghetti, little tins of tuna and things like that. Things that people who are living on the street can open like a rip top can. We can give them sausages that they can cook on the barbecue.”

But food is only part of the story. With housing in short supply and the rising cost of electricity and rent, many locals are struggling to make ends meet. “ There are other people here that have got their own units, but they just can’t afford to pay electricity, their rent and feed themselves properly,” Rhonda shares. 

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For many, the Pantry is not just about meals, it’s about belonging. Rhonda, has seen firsthand the social connections it fosters. “A lot come for the comfort and the company. There are groups that form each week with the same people. It’s a really social aspect for their mental health.”

Rhonda shares how simple interactions can mean so much. “ Some people really want to get something off their chest, well they do. And I’m a buffer, I can talk to anyone, any time. You’d be surprised how you get to know people. And that’s when you know you’re getting through to people and you make them feel comfortable.”

Despite the stigma that can come with asking for help, the team at St Pete’s Pantry makes it their focus to offer dignity and warmth to everyone who walks through the doors. “ It’s very difficult for people coming here at times who are really down, and they’re too proud to ask for help,” Rhonda says.

Over the years, the organisers have witnessed countless moments of transformation. One story that has stayed with them is of a man who first passed by the Pantry, hesitant to accept help. At first, he insisted others were in greater need, but with encouragement, he accepted a food parcel and began visiting regularly. Over time, the support he received helped him regain his footing.

Eventually, the man returned to share his gratitude. He told the team that their help had lifted him up at a time when he was struggling the most. He now had accommodation, steady work, and was beginning to rebuild his life.

Hearing this was a powerful reminder of why they do what they do. As Rhonda reflects: “This man said, I’m right now. He said, you have helped me. I came here, it’s lifted me up. I’ve now got accommodation. I’ve now got a job. Without you, I wouldn’t have got it. That’s when you really feel that you’ve accomplished something. Because we get people here that have fallen over, fallen over, falling over, and can’t get up the third time. And then, with just a little help, they do.”

At St Pete’s Pantry, food is just the beginning. It’s about dignity, connection, and helping people find their way forward.


 

If you are in a position to help Foodbank Queensland provide more food across the state to support Queenslanders in need, please consider joining the fight against hunger as a regular giver.

Community Partner Story

Evangelical Mission for Salvation International

For the past 12 years, Mali has been a constant source of support and kindness at Evangelical Mission for Salvation International (EMSINT). Nearly 150 people visit him each day, with more than 1,600 families registered to access the pantry. Supported by four dedicated volunteers, Mali has created a safe and welcoming space for families in need.

Every week, Mali makes multiple trips to Foodbank Queensland’s Food Distribution Centre to collect nutritious fruit, vegetable and pantry items. It’s a visit that sets the pace for his entire day. “The first group of people, they come and wait for me in the morning,” he shared. After a short break in the middle of the day, the pantry is bustling again with families arriving after school pick-up. 

Through their membership, families can visit the EMSINT pantry to access free fruit and vegetables, fresh bread, and a low-cost range of pantry items. This model has not only helped stretch tight budgets but has also given families choice and dignity. “The thing that is very, very important is the veggies, bread, and fruit, because it is free. That is because I pick it up for free from Foodbank,” Mali explained. 

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The pantry supports people from Acacia Ridge, Yarrabilba, Sunnybank, Marsden, and surrounding areas. Many are refugees or people new to the country, while others are experiencing homelessness or struggling despite having jobs. “We have refugees, we have some homeless people, and we have also people with jobs that come here. Also, people who don’t have a permanent visa here and are not allowed to work. Lots of different people can come to the pantry,” Mali said.

Mali has seen the power of choice in creating dignity for people who visit his pantry. “If you just make a box and you give to them. Maybe there’s some stuff that they do eat and some they will not eat. Then they will throw it away. But if they can choose what they want, what is halal for them and other people, that benefits the rest of the community.” 

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For Mali, this work is not just a role, it’s a calling. As a Pastor, he has always felt deeply committed to serving others. “If I don’t do this, I can’t do anything else. I have done this all my life, even in Africa before coming to Australia.”

His entire community relies on his weekly collections from Foodbank Queensland. “I only collect from Foodbank, I don’t have any other suppliers or collections. So if I miss my pick up from Foodbank, then the community misses out,” he said. “If I don’t have Foodbank, all of these people who come, they will leave with no food.”

Mali’s dedication and tireless efforts ensure that families across the community not only receive the food they need but also the dignity, care and respect they deserve. 

 

If you are in a position to help Foodbank Queensland provide more food across the state to support Queenslanders in need, please consider joining the fight against hunger as a regular giver.

Community Partner Story

Kelso State School

Each morning at Kelso State School begins with the smell of toast in the air and the sound of children preparing for a successful day of learning. It’s not just breakfast – it’s a moment of connection, pride, and purpose. In this Kelso Proud school community, breakfast is more than a meal. Every child is welcomed with a smile and access to toast in the morning and sandwiches at lunchtime, no questions asked. It’s a meaningful start to the day that draws the school closer as a community. 

“The Breakfast Club brings us together,” says Sarah, Head of Department, Curriculum. The school community meets for the morning parade – a simple but powerful routine that brings students together to practice school war cries, set expectations for safe and successful learning, and prepare for the day ahead. “The kids are given the opportunity to contribute to how they might be safe, responsible and respectful,” Sarah shares.

When students arrive at school without having had breakfast the school is able to support this through programs like Breakfast Club. “There is a need to support students who may need food throughout the day, so it’s important we have those things available,” explains Sarah. “Being able to help them to access what they need to be successful, enables students to be calm, centered and ready to learn.”

Kim, Head of Department, Student Services shared, “the school is grateful for the generous donations of food that Foodbank provides throughout the year. These donations enable us to support students, families and the wider community to access daily essentials.” 

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Each morning at Kelso State School begins with the smell of toast in the air and the sound of children coming together. It’s not just breakfast – it’s a moment of connection, pride, and purpose. In this tight-knit school community, breakfast is more than a meal. Every child is welcomed with toast in the morning and sandwiches at lunchtime, no questions asked. It’s a meaningful start to the day that draws the school closer as a community.

“The toast brings us together,” says Sarah, Head of Department, Curriculum. The school community meets for the “morning parade” – a simple but powerful routine that brings students together to sing school war cries, set their intentions, and prepare for the day ahead. “The kids are given the opportunity to contribute to how they might be safe, responsible, and respectful,” Sarah shares.

Many children arrive without food, and it’s not just a morning issue. “With so many kids coming in without food, both for breakfast or for lunch, it’s important we have those things available,” explains Sarah. “For the kids to come in, full tummies ready for the day, they are excited to be part of what is going on in the classroom.”

Kim, Head of Department, Student Services shared, “if it wasn’t for the food that Foodbank provides for breakfast, some students wouldn’t come to school.”

Community Partner Story  Kingdom Makers Food Outlet

Kingdom Makers Food Outlet has only been open since March 2023, but already it has become a cornerstone of support for people across North Lakes, Deception Bay, Rothwell, Redcliffe, Kallangur and beyond.

At its heart, Kingdom Makers is a low-cost food outlet built on the power of food rescue. Partnering with organisations like Foodbank Queensland, SecondBite and Twin Rivers Centre, the outlet rescues bread, fruit, vegetables and essential grocery items every week to make sure nothing goes to waste and everything goes back into the community.

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Partnerships with organisations like Foodbank are critical to keeping their shelves stocked and their community supported. As Senior Pastor, Alexia, who runs the pantry explains: “Everyday groceries are very expensive, so I think where we can help, we will. Having partners like Foodbank is paramount to the service we provide and very much needed.”

The outlet is open Tuesday to Saturday and run almost entirely by volunteers. Together, they support hundreds of families each week – parents trying to stretch their grocery budgets, older residents looking for affordable produce and people who are jobless and facing homelessness who rely on free hampers of bread, fruit, vegetables and household essentials.

Alexia knows first-hand that everyone who walks through their doors has a different story, and that stereotypes don’t reflect the reality of today’s cost of living crisis. “We can get people coming with no shoes, unemployed people living out of their cars who need support… and then we get the families where one parent is working or both, and they come in looking for cheap meats and bulk foods to make their money go further.”

Kingdom Makers Food Outlet is about more than food, it’s about connection, value, and dignity. “What I love most about the food outlet, apart from the food and the blessing the food provides people, is giving people value. We have people who come to volunteer for us who have huge barriers, but here, there is always something they can do,” Alexia shares.

The pantry also partners with job and training providers to give volunteers opportunities to grow skills, build confidence, and find purpose. For many, that starts with something simple: showing up, being valued, and being part of a team.

“We never look or treat people differently, and I always make sure our volunteers do the same. I teach them to show dignity and respect because we are all human,” says Alexia.

One of those volunteers is Hayley. Her journey with the pantry began during one of the hardest times in her life. After leaving a domestic violence situation, Hayley found herself isolated from her community and unsure of her future. She connected with a job provider, shared her hope to volunteer, and was directed to Kingdom Makers Food Outlet.

“It’s been the best thing for me. It helped me build myself back up again. To know that I am capable, I am worthy, I am good. This place helped me come back into who I am again,” Hayley says.

Through her volunteering, Hayley has found not only purpose but also a community. “This place is home to me, it changed my life. And I watch it changing people’s lives in here every day, helping families and kids.”

Now, Hayley is one of the friendly faces helping families when they come in to shop for affordable food. She remembers a mother of seven who told her the money she saved on groceries at the outlet meant she could do something special with her kids.

“She said, I can take my kids out because I’ve saved my money here on their food for the week. What it meant to her to be able to take her kids out and do something recreational as well as feed them… you can feel unworthy when you can’t afford to give your kids the best, but when they’re happy that’s invaluable.”

Moments like this remind Hayley why she continues to give back. “My biggest thing has been if we can help the families reduce their food bill so they can help the kids play sport or help them learn an instrument – I can’t put a price on that because I know the importance of it.”

For both Alexia and Hayley, food is the connector, but people are at the heart of everything. Every day, gratitude fills the outlet, whether it’s a simple “thank you” from someone receiving a free hamper, or the growing number of community members who choose to donate and support their purpose.

“When people start donating, I know their hearts are open and they believe in what we’re doing,” Alexia says.

Kingdom Makers Food Outlet may be built around food rescue, but its true impact is restoring dignity, building purpose, and creating a place where everyone belongs. Or as Hayley puts it: “They’re not just here for good shopping and good food, but to put a smile on their face as well and feeling good for the day. Because I don’t know what else they’re going to face when they leave.”

 

If you are in a position to help Foodbank Queensland provide more food across the state to support Queenslanders in need, please consider joining the fight against hunger as a regular giver.

Foodbank Queensland hits major milestone in Townsville

30 September 2025


Foodbank Queensland is hitting a major milestone in Townsville, providing 50,000 meals since taking on the local Food Distribution Centre five months ago.

The achievement highlights Foodbank’s commitment to growing the strong foundation established by Food Relief North Queensland, who generously donated the Food Distribution Centre to Foodbank in April 2025.

Since then, the Townsville base has made a significant impact across the north of our state.

Foodbank Queensland has expanded operations in Far North Queensland, North Queensland, North-West Queensland, Mackay, Whitsundays and Central Queensland, onboarding 30 new Members in those regions.

Free School Breakfast Programs have been supported in more than 35 additional schools in Ingham, Mount Isa and Townsville.

Foodbank Queensland CEO, Jess Watkinson, said the organisation is deeply grateful for the support of Food Relief North Queensland and BM Webb Industrial Property.

“Foodbank Queensland opened in Townsville thanks to the generous gift of Food Relief North Queensland from BM Webb Industrial Property,” said Ms Watkinson.

“We made a commitment that we would build on their amazing work, and we are working hard to deliver on that commitment.”

“These milestones demonstrate how Foodbank Queensland is building on Food Relief North Queensland’s legacy to expand food relief across the region, working alongside local communities and organisations to ensure no Queenslander goes hungry.”

Having a Food Distribution Centre in Townsville has allowed Foodbank Queensland to scale up quickly, delivering tens of thousands of meals in a matter of months while continuing to work with local communities to ensure long-term food security.

“We are incredibly grateful to the entire community who have been so welcoming and supportive of the work we do.”

“Foodbank Queensland is committed to food relief across the entire state.”

“50,000 meals is a major milestone for us and the community, and we can assure our Members, schools and food relief clients in northern Queensland there are more milestones ahead.” 

Community Partner Story  Westside Community Care

Since 1996, Westside Community Care has been a pillar of support for the Greater Springfield area – offering hampers, pantry items, classes, and a warm sense of connection to anyone who walks through their doors. It’s more than just a place to pick up groceries; it’s a safe space where people feel welcome and, most importantly, not alone. 

Pastor and Founder Phil Cutcliffe shared that many of the volunteers know that feeling firsthand. They once visited Westside for help themselves and now choose to give back, staying connected to the community that supported them in hard times. It’s a space built on shared experiences, where everyone is encouraged to contribute in their own way.

“We welcome the do’ers, donors and door openers to help out when they can,” Phil said. Westside Community Care encourages people to bring their talents and skills to the space and to hold new events each week to spread the word about the support they can provide.

Foodbank Queensland provides fresh fruit and vegetables to Westside Community Care, supporting them to distribute nutritious food to individuals and families. Once a week, a Westside Community Care volunteer visits the Foodbank Queensland Food Distribution Centre to collect fresh, rescued produce free of charge. This produce is then included in Westside Community Care’s hampers and pantry, helping to ensure local families have access to healthy, fresh food.

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Phil is grateful for the support from Foodbank, “Foodbank makes the cost to help people a lot less. We couldn’t help our community without them.”

In May, Westside Community Care welcomed a group of volunteers from Sunny Queen Australia, including CEO, Julie Proctor – who rolled up their sleeves to support the local community. From packing hampers and helping in the pantry to cooking up bacon and egg breakfasts, the morning was full of action, teamwork and heartfelt conversations. 

“We are so proud of our association with Foodbank,” said Julie. “It’s not just about giving cash donations. It’s not just about giving the food, but it’s actually feeling part of the team and feeling part of the community.”

Working alongside long-time volunteers, the Sunny Queen Australia team saw firsthand the impact of food relief and community care.

“For our team to be able to work shoulder to shoulder with the Foodbank team and with local communities who are making sure that that food gets to who it needs to just means the world to us. And we’re so grateful to be a part of it,” Julie added.

Sunny Queen Australia has been an Impact Partner with Foodbank Queensland for over six years, and are committed to providing support for those experiencing food insecurity.  

 

If you are in a position to help Foodbank Queensland provide more food across the state to support Queenslanders in need, please consider joining the fight against hunger as a regular giver.

Community Partner Story ADRA Townsville

For many years, Foodbank Queensland has proudly supported the Adventist Development and Relief Agency (ADRA) in their mission to help Queenslanders in need. Through our partnership, we provide food and essential groceries to 16 ADRA locations across the state, enabling their dedicated teams to deliver vital support to individuals and families doing it tough.

Every Friday, the ADRA Townsville team opens its doors for a weekly community pantry – supporting more than 800 people with food relief and kindness. But their work doesn’t stop at food. They’ve expanded to offer a full suite of wraparound services, including haircuts with Hair Aid, social work support, Orange Sky Laundry, RSPCA services, an op shop and Clothing To The Community through Thread Together, and even a book exchange. Their holistic approach creates a safe and welcoming space for people doing it tough. 

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As the designated disaster preparedness hub for the region, ADRA Townsville plays a critical role in emergency response. When floods devastated the North Queensland region, the hub was activated, and ADRA quickly stepped in to provide vital aid.

“When the floods hit, the impact was swift and overwhelming,” said Pr Laufili Joseph Ah-You, ADRA Director. Rain led to widespread flooding, cutting off roads, inundating homes, and disrupting essential services like power and water. For many residents, it was a time of fear and uncertainty. Families were forced to evacuate with little to no warning, while others found themselves stranded by rising floodwaters.

Thanks to pre-positioned Disaster Response Kits provided in partnership with Foodbank Queensland, ADRA was able to act immediately. Residents received hygiene and toiletry kits, clean-up supplies, food hampers and water – critical support for those displaced from their homes.

“Having food and essential supplies pre-positioned through our partnership with Foodbank meant we could act immediately,” Pr Laufili said. “We were able to deliver these supplies directly to two key evacuation centres – Heatley and North Ward – ensuring families and individuals had access to food, water, and hygiene products from the outset. It was a vital support that eased immediate pressure and brought hope.” 

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Pr Laufili and Jono from ADRA with Megan from Foodbank Queensland, working together during disaster relief efforts.

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SES crews working to move hampers to Palm Island and Ingham.

As the emergency intensified, support was extended beyond Townsville. Additional truckloads of food and essential supplies were sent to Ingham and Palm Island by Foodbank Queensland with support from the SES. These critical deliveries extended the reach of the response to remote and isolated communities that had been severely impacted, helping to ensure that no one was left behind. Additional food and essential supplies were transported by ferry to Palm Island, by barge to Lucinda, and by helicopter to Halifax, enabling access to communities cut off by floodwaters, ensure that no one was left behind. 

Among many powerful moments during the response, one in particular stood out for Pr Laufili, “At the Heatley evacuation centre, we witnessed a moving moment. Red Cross staff and other volunteers expressed their deep appreciation, noting how the relief food had truly benefited the people there. One volunteer shared, ‘Thank you – for the timely needed food.’ Their gratitude reflected the heartfelt appreciation of families who had lost so much yet felt seen and supported.” 

ADRA and Foodbank Queensland responded rapidly, staying in constant communication to coordinate drop-offs and organise volunteer teams despite access challenges and ongoing coordination demands. The response wasn’t without challenges – road closures created access issues, and careful planning was needed to ensure supplies reached the right places. But with the dedication of volunteers and the strength of local community networks, these hurdles were successfully overcome. “The sense of unity and purpose across agencies and churches was truly uplifting,” Pr Laufili said. 

The impact of the response went far beyond meeting immediate needs. Pr Laufili shared, “We heard words like ‘relief,’ ‘hope,’ and ‘unexpected blessing’ repeatedly from families.” For many, the parcels delivered during the floods were more than just food – they were a lifeline. “For many, these parcels weren’t just about food – they brought dignity and stability in a time of chaos.” Parents expressed heartfelt gratitude that their children had something to eat during such an uncertain time, and elderly residents were deeply moved by the personal contact and kindness that accompanied the deliveries. 

Looking ahead, this experience has left a legacy of resilience. “The food relief didn’t just help people survive the immediate aftermath – it gave them a foundation to begin recovery,” Pr Laufili recalled. The response strengthened trust within the community and reinforced how critical it is to be prepared for future emergencies. It also sparked reflection on how coordinated efforts can make a lasting difference. “I believe it has built stronger relationships and a renewed spirit of resilience within our communities.” 

“Foodbank Queensland is incredibly grateful for the dedication and compassion ADRA shows to their community – not just every week, but especially during times of crisis,” said Megan McBaron, Regional and Remote Engagement Manager at Foodbank Queensland. “Working side by side with ADRA during the North Queensland floods showed just how powerful our partnership can be. Together, we were able to reach people in their moment of greatest need with food, support, and hope.”      

 

If you are in a position to help Foodbank Queensland provide more food across the state to support Queenslanders in need, please consider joining the fight against hunger as a regular giver.

Community Partner Story The Street University, Ted Noffs Foundation

Since opening in November 2023, The Street University in Townsville has provided a safe, supportive space for more than 1,000 young people under the age of 25. Operated by the Teff Noffs Foundation and funded by Youth Justice, the service supports a wide range of young people. All are welcome, from those involved in the justice and child safety systems to those experiencing mental health challenges, homelessness, or social isolation. The Street University Coordinator, Scotty shared, “to see these kids come into the space and know that it’s somewhere safe where they can get a feed, use a computer, they can have a chat with a counselor or just kick back and feel completely safe and not have to worry about anything. It’s something special.”

Food plays a central role in the support provided at The Street University. The on-site kitchen is open daily, with freshly cooked meals available for young people to eat on-site or take home to their families. The service also distributes food hampers to young people in need, including young parents and larger family groups living under the same roof.

Initially operating with a $250 grocery budget, staff quickly found the demand far exceeded what they could supply. With support from Foodbank Queensland, the program was able to expand its food offerings. The donated food is used for daily meals, cooking workshops, and emergency hampers. “It was great to have Foodbank jump on board and give us the donation to use on more food,” Scotty said.

Inside, the space is a hub of activity and connection. A basketball court, stage, gaming and music rooms, counsellors’ offices and more. At the heart is the kitchen, led by the beloved Simone. The fridge and freezer are always stocked with pre-made meals, available for young people to enjoy anytime. Scotty shared that, “food is such a massive drawcard for these kids. They all love food.”

Cooking also provides an informal setting for young people to discuss their challenges and access additional support services, such as counselling or case management. The kids come over and ask Simone what she is cooking. She extends an invitation to lend a hand. “Not one of them has said no,” says Scotty. “It also opens up a line of communication for these young people to be a little bit vulnerable and let us know what’s going on in their life, which helps us then bring the counsellor down.”

One recent workshop saw 26 young people participate in baking apple pies. Weekly activities also include a Friday night basketball program followed by a barbecue, often cooking over 70 sausages for attendees.

Food hampers have become an essential part of how The Street University supports young people and their families. The team is able to prepare and deliver hampers filled with nutritious pantry-staple items and fresh produce. The impact of those food hampers runs deep. Scotty shared the story of a young couple, “they are 17 and 18 who have a six-week-old baby. We have given hampers to them over the past couple of weeks, which has helped them tremendously.”

Another family of six siblings regularly visits the centre. With close relationships with their extended family, The Street University will drop off food hampers. Scotty explained, “when we’re going there and we’re dropping off these big food hampers for them, just the smiles and the thank you – it almost brings a tear to your eye knowing how much they actually appreciate it.”

With around 70% of participants identifying as Indigenous Australian, the space is grounded in cultural connection too, with local Elders regularly engaging with young people.

“Having organisations like Foodbank Queensland come to Townsville is needed more and more. It will definitely help the community knowing that there are organisations out there that want to help.”

The service continues to adapt to the needs of the young people who use it, regularly updating its workshops and group sessions based on their feedback. Through consistent access to food, meaningful engagement, and trusted support, The Street University is helping young people across Townsville build stability and confidence. 

 

If you are in a position to help Foodbank Queensland provide more food across the state to support Queenslanders in need, please consider joining the fight against hunger as a regular giver.