Finding hope through Foodbank 

For Leila, life has been a balancing act over the past year.

But when her husband injured his leg four months ago and was unable to work, everything changed. Leila, still breastfeeding her youngest, found herself managing the household on a single income – except now, there wasn’t one. 

“I tried shopping around between supermarkets, but we just weren’t managing,” Leila shared.

Rising grocery costs and limited options made even the basics feel out of reach. That’s when a family friend introduced her to Foodbank.

Getting a referral was a turning point. “It’s helped me so much. Especially the free fruit and vegetables, bread and all the other bits and pieces. A shop can last us two weeks” Leila said.

The cost-of-living crisis has hit hard, especially when it comes to meat. “Prices have gone up so much, and we only eat Halal meat, which is more expensive at supermarkets. At Foodbank, I can often find Halal brands, and that helps so much.” She also appreciates the canned goods, cereals and snacks; items that are usually expensive but essential for her growing kids. “We save so much.”

Even simple things like fresh fruit have become a luxury. “An apple used to be cheap, but now it’s so expensive. When I come here, my kids can have an apple or an orange; and even that feels like a treat. I want to see my kids eat what other kids eat and not be left out.”

Leila’s story is not unique. According to the Child Poverty in Australia 2025 report, almost a quarter of a million children have been plunged into poverty in just four years, a 33% increase. Today, more than 950,000 Australian children are experiencing food insecurity, poor housing conditions and limited access to education and healthcare. Single-parent households are among the hardest hit, with 36.6% living in poverty. Advocates warn that without urgent action, the number of children living in poverty could surpass one million this year.

Families like Leila’s are struggling to afford even the basics. Foodbank is bridging the gap, but demand is soaring. Every apple, every loaf, every box of cereal isn’t just food, it’s hope. 

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Workplace Giving made simple 

As Western Australia faces growing food insecurity, the start of a new year is more than resolutions, it’s a chance to create real change. 

With one in three households struggling and severe cases rising, workplace giving is one of the easiest and most effective ways to make a lasting impact. 

Workplace giving allows employees to donate directly from their pre-tax pay to a chosen charity. 

While each contribution may seem small, together they provide reliable support; putting meals on tables, stocking pantries, and ensuring families don’t have to choose between paying for food and other essential bills.

Setting up a donation to Foodbank WA is quick and straightforward. In most workplaces, it takes minutes via payroll or HR systems. Employees choose an amount, and the donation is automatically deducted each pay cycle; no extra costs, no reminders. Many employers match donations, doubling the impact and enabling Foodbank to help even more people access food.

According to the Foodbank Hunger Report 2025, severe food insecurity rose by 18% compared to last year. Families with children and renters are among the hardest hit, with many skipping meals or going whole days without eating. These figures highlight the urgent need for action.

As the new year begins, workplace giving turns good intentions into practical impact. Its generosity made easy – woven into working life – and a meaningful way to support Foodbank WA in creating lasting change. 

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A recipe for belonging

When Broadmeadows Special Development School (Sorrento Campus) introduced the Cooking Classes program to their community the goal was simple: create a space where families could come together, cook, and share a meal. What happened next was far more powerful than anyone expected.

Each Wednesday, the school kitchen filled with laughter, chatter, and the aroma of something delicious. Parents rolled up their sleeves alongside their children, learning new recipes and discovering ingredients they’d never tried before. For most of the families taking part this was about more than simply cooking together, it was a chance to spend quality time with their children in a setting that was warm and welcoming for them.

The Cooking Classes team, as always, worked hard to make the program inclusive. Recipes were simple, affordable, and family-friendly, so everyone could participate confidently. Families could continue the experience at home with their weekly hampers filled with fresh ingredients, with some recreating the class recipes for their entire household, turning a school activity into a new family tradition.

And the experience didn’t end in the kitchen. After each session, students and families gathered at specially created tables – complete with tablecloths and flower centrepieces – to enjoy the meal they had prepared together. It felt like their own little restaurant. These shared meals became a highlight of the week, reinforcing the sense of community and belonging that the program set out to create.

One parent summed it up perfectly: “It’s been really great. E gets so excited about our special time together on Wednesdays. We’ve even made the recipes at home for her sisters. And the hampers? We love looking through them together – it’s like opening a treasure chest of good food.”

The beauty of the school’s diversity also means that for some, cultural or financial challenges led to feelings of isolation. The Cooking Classes program was a lifeline for them, because it wasn’t just about food, it was also about connection. Parents met other parents, shared stories, and built friendships. For some, this was the first time they’d felt part of a community.

Of course, the students loved the classes too. Every Wednesday they’d be excited to see their parents at school and proud to show off their newly acquired knife and cooking skills. Teachers also noticed that students who usually shy away from new foods were willing to taste, and even enjoy, what they’d made.

From the school’s perspective, the program was a game-changer:

“The parents have really enjoyed coming in, and the children are so excited each Wednesday. One of the best parts is seeing kids try new foods, especially those who are usually averse to it. The hampers are a real treat for families.

“We’re so thankful to be part of this program. The team has done an amazing job adapting it to suit our students. It’s a wonderful initiative!”

Meet the people powering Foodbank

For the past two years, Jan has been quietly making a big difference at our Peel branch, one carton of milk at a time. 

Last week marked a very special occasion: Jan donated her 200th carton of UHT milk! 

It all began with a simple idea…

Jan didn’t want to spend money on another Kris Kringle gift that might go unused. Instead, she decided to buy a carton of UHT milk for Foodbank Peel. The joy and gratitude from our Peel branch sparked something in Jan – she realised how much this small gesture mattered. From that moment, she made it her mission to keep the milk flowing.

Jan’s creativity and determination have been inspiring. She started selling little plants and collecting Containers for Change, using every dollar to purchase more milk for families in need. Her efforts didn’t stop there. Last Easter, Jan teamed up with Megan to walk through Foodbank Peel, filming her story to share with friends at Inner Wheel. That video helped spread the word and brought even more support for her cause.

Thanks to Jan’s passion, many families have had access to a staple item many of us take for granted. Her story reminds us that even the smallest ideas can grow into something extraordinary when fuelled by kindness.

Thank you, Jan, for turning a humble Kris Kringle idea into a mission of love and generosity. Here’s to the next 200 cartons! 

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A new chapter for food relief in the South West!

Construction will soon begin on Foodbank WA’s new purpose-built premises in Dalyellup, marking a major milestone in our purpose to feed, educate and advocate for Western Australians doing it tough.

This $8 million project will create a modern, accessible hub for food relief and wrap-around support services, ensuring families across the South West have the help they need, close to home.

The new branch will bring together food assistance with mental health and financial counselling, thanks to partnerships with Youth Focus and the Financial Wellbeing Collective. 

By co-locating these services, we’re making it easier for people to access practical help and the tools to rebuild their lives.

This project is possible because of incredible collaboration. The Government has contributed almost $5 million, including $1.5 million from Lotterywest, $1.4 million from the Department of Communities’ 2030 Fund and a newly announced $2 million State Government grant. Foodbank WA is investing $1 million, alongside generous support from corporate and philanthropic partners such as Minderoo (via Telethon), Stan Perron Charitable Foundation, Chris and Tia Ellison, Belarusian Association, Southern Ports and the Shire of Capel.

Last year, our Bunbury branch distributed over 647,000 kilos of food – the equivalent of more than 1.1 million meals – across the South West. Demand continues to grow as cost-of-living pressures hit hard. For many families, food insecurity isn’t just about hunger; it’s about the stress of choosing between paying bills and putting meals on the table.

Our new Foodbank Dalyellup will set a new benchmark for food relief in Western Australia. Located near public transport, it will offer dignity and choice for customers, reduce stigma and provide easy access to other wrap-around services. It’s a practical, people-first approach that reflects our purpose to feed, educate and advocate.

As we celebrate this exciting step forward, we invite the community to join us. Whether it’s donating, volunteering or spreading the word, your support helps us create a more food-secure Western Australia. Together, we can get food to those who need it most

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Community kindness in action

The Mundijong Community really know how to show up for each other. 

Each Monday our Mobile Foodbank visits the Serpentine Jarrahdale Community Resource Centre and that’s when the magic happens. 

The Serpentine Jarrahdale Community Resource Centre have linked several services together to best support their community. 

Their initiative has started a mobile library van where community members can browse, borrow and then return their favourite books. They also run an op shop which is now so popular it is open on four days a week.

The Centre also organises group classes for sewing, watercolour painting, tutoring programs as well as workshops for self-development. The on-site café, along with long table lunches – organised so that the community can meet each other and share a meal – rounds out the amazing service.   

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Best-before and Use-by dates: What’s the difference? 

Understanding the difference between best-before and use-by dates on food packaging is crucial for ensuring food safety and quality. 

These dates provide important information about the shelf life of food products and how long they can be consumed safely. Food suppliers are responsible for deciding, for their product, whether that date mark is a use-by or best-before, and there is a big difference. 

Use-by or expiry dates are found on perishable items such as dairy products, meat and ready-to-eat salads. This date indicates the last day the product can be safely consumed. After the use-by date, the food may pose a health risk due to the potential growth of harmful bacteria. It’s important to follow these dates strictly to avoid foodborne illnesses. For example, milk or yogurt should be consumed by the use-by date to ensure it is safe to consume.

Best-before dates, on the other hand, are found on a wide range of packaged foods, including canned goods, pasta and snacks. This date refers to the period during which the food will be at its best quality in terms of taste, texture and nutritional value. Unlike use-by dates, best before dates are about quality rather than safety. Foods can still be consumed after the best before date, but they may not taste as good or have the same texture. For instance, a packet of biscuits might be a bit stale after the best before date and the nutritional content a little lower, but it is still safe to eat.

The primary difference between use-by and best-before dates lies in their implications for food safety and quality. Use-by dates are about safety, indicating when a product should no longer be consumed to avoid health risks. Best-before dates are about quality, suggesting when a product will start to lose its optimal taste and texture but can still be consumed safely.

At Foodbank we follow very strict guidelines around foods which have both use-by and best-before dates. Any product with a use-by date cannot be frozen and therefore have its life extended for any reason at all. Foods past their use-by date are generally unsafe to eat and cannot be legally sold even if frozen before that date but consumers can freeze prior to that date.

Some key points to consider when freezing foods at home are:

  • Food must be frozen before it reaches its use-by date – we recommend to label your food with the date you placed it in the freezer
  • Freeze the food as quickly as possible to maintain its quality.
  • Store food in a freezer that is set to or below -18∘.
  • You can freeze most foods, including raw and cooked meats, seafood and meals.

Don’t freeze foods past their use-by date as they are generally unsafe to eat and cannot be legally sold.  

Important considerations include that freezing stops bacterial growth but does not kill harmful bacteria, which will resume growth once the food is thawed, and food should always be thawed and reheated safely, following recommended guidelines.

Understanding the difference between use-by and best before dates helps in making informed food choices. Foods that have passed their best before date are still safe to eat and do not need to be thrown away, as this date relates to quality rather than safety. Always adhere to use-by dates to ensure safety. By using best before dates as a quality guide and use-by dates as a safety rule, we can enjoy food safely while reducing unnecessary food waste.

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Expanding choice and dignity

At Foodbank, we believe everyone should have access to healthy food in a way that feels normal and respectful. 

That’s why we’re expanding our range, products that we purchase so they are always have available ensuring our customers have choice, a dignified shopping experience and sustainability at the heart of food relief support. 

For years, food relief often meant pre-packed hampers filled with long-life staples. While these items are essential, they don’t always reflect what households truly need or want. 

Through customer surveys and conversations with our charity partners and customers we heard a clear message: people want the ability to choose. They want to shop for the foods they’ll actually use, just like they would have previously. 

Being able to visit us directly at our branches or Mobile Foodbanks makes this possible. Instead of receiving a set pack or bundle, households and agencies can select from a wide range of groceries and essentials. This simple change has a big impact. It reduces waste, improves dietary flexibility and creates a more typical shopping experience – something that matters when life feels anything but typical. 

To ensure we had a steady supply of key staples we started purchasing products like rice, pasta sauces, canned vegetables etc. Next year we will have an additional 20 items available.

Choice means better health outcomes and our expanding this range allows us to stock culturally appropriate foods, fresh produce and healthier options alongside everyday items like toothpaste, dishwashing liquid and laundry powder. It’s about making it easier for families to plan proper meals and maintain their household with dignity.

We’ve come a long way from a limited range of ambient staples. Today, our shelves include fresh fruit and vegetables – which are free for all customers – and a growing variety of pantry and hygiene products. This expansion is supported by strong partnerships with growers, manufacturers and donors who share our commitment to reducing food waste and feeding Western Australians doing it tough. 

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Building a stronger future for the South-West 

Food insecurity is rising, and so is the demand for our services.

In Bunbury alone, we’ve seen an 84% increase in customers since October 2022, and the amount of food distributed has jumped by 75%. 

Our current branch has done an incredible job meeting this need, but the reality is clear – the building is no longer fit for purpose.

That’s why we’re excited to announce a new, purpose-built Foodbank branch in Dalyellup Beach Estate, opening at the end of 2026.

This move isn’t just about more space; it’s about creating a hub that truly serves the community.

The new location will offer expanded storage for dry, chilled and frozen goods, better shopping experience for customers, improved access through public transport and allow us to provide more of a wrap-around service with organisations like the Financial Wellbeing Collective and Youth Focus in the same precinct.

For the first time in Western Australia, a Foodbank branch will sit adjacent to a residential area, making it easier for families to access help without the burden of long travel or fuel costs.

Thanks to the generous support of AJ Baker, we’ll continue operating in Bunbury until the new site is ready.

The Shire of Capel has been incredibly supportive, granting development approval, a major milestone in this journey.

We’re grateful for the South-West community that has stood by us for 20 years, including our amazing volunteers, some of whom have been with us since day one.

This new chapter is about more than bricks and mortar. It’s about hope, dignity, and making sure no one in our community goes hungry. 

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Foodbank Queensland and Glencore Copper Refinery – Supporting Townsville Families in Need

15 December 2025



Foodbank Queensland is proud to announce Glencore Copper Refinery’s sponsorship of the Food for Kids Program in Townsville, ensuring children and families have access to essential food relief during the school holidays.

Thanks to the support of the Copper Refinery, 560 hampers will be distributed to local families prior to the school holidays. Valued at over $50 each, the hampers include pantry staples such as pasta, rice, tuna, pasta sauce, UHT milk, muesli bars and cereal, nutritious essentials that help families during the school holidays when School Breakfast Programs are paused.

Together, Foodbank Queensland and the Copper Refinery are working to ensure no child goes hungry this Christmas.

“Our impact is only possible through collaboration. We are grateful for the incredible support the community is able to provide, especially organisations such as the Copper Refinery in the Townsville region,” said Jess Watkinson, CEO of Foodbank Queensland.

The hampers form part of Foodbank Queensland’s ongoing commitment to support families across the state. With food insecurity continuing to rise, partnerships with organisations like the Copper Refinery are vital in delivering practical relief to communities in need.

Paul Taylor, Manager Copper Refinery and Port Operations said, “we hope that our contribution to the Food for Kids Program Townsville will provide relief to those families that are doing it tough during the holiday period.”

“Through our Corporate Social Investment Fund, we’re committed to improving the well-being of people living in our communities and hope that our support for the program will help spread a little Christmas joy.”

The 2025 Foodbank Hunger Report revealed that the food insecurity crisis in regional Queensland is worsening, with 24% of households experiencing severe food insecurity in the past year, an increase from the previous year.

Glencore Copper Refinery’s sponsorship reflects a strong commitment to the wellbeing of families in Townsville, helping to create a brighter, more nourishing festive season for hundreds of children.


MEDIA CONTACT 

Please contact Megan Bock, Marketing and Communications Manager at Foodbank Queensland at megan@foodbankqld.org.au or 07 3435 5949.